About us
The states of water: liquid, gas, solid, and Indalo Water: The best state of water!
INDALO LLC
Our journey began in 2002
Indalo Water® was founded in Europe in 2002 with a clear vision: to transform quality of life through pure, healthy, and conscious water. Since then, we’ve expanded our presence to markets such as Germany, Sweden, the United States, Japan, and Latin America, delivering advanced water purification solutions to homes and businesses around the world.
A perfect fit for your every day life
2026
Today, we are a global group that blends technology, sustainability, and well-being. Our filtration systems eliminate even the smallest contaminants, prioritizing health and care for the planet.
European standards
International background
With active offices in Europe (Spain, Germany, Italy, and France) and Latin America (Colombia, Panama, Mexico and Venezuela), we are proud members of international networks such as AQUA-EUROPA, ESPAÑA-AQUA, and AQUA-ANDALUCÍA.
More than just a water brand, we are your allies in building a healthier and more conscious lifestyle. Indalo: health in every sip, life in every drop.
What does the Indalo symbol mean?
For centuries, long before scholars cataloged it, the Indalo symbol was an emblem of good luck and protection in the north and east of the province of Almería. In Mojácar, its most iconic location, it was painted with red ochre on facades to protect homes from storms and the evil eye.
Our logo is born from this ancient symbol, which represents harmony, health, and connection with nature.
Today, that same symbol evolves with us. We have renewed our visual identity to better project who we are: a brand that fuses tradition and the future, with a firm commitment to health, sustainability, and well-being.
At Indalo Water, we honor our roots while continuing to move forward.
As a result of the experience, knowledge, and constant research in the technical area and the market, Indalo Water has working groups at international level (Europe, United States, and Asia), made up of engineers and businessmen who are experts in the treatment and optimization of water for human consumption.
These specialists have developed innovative equipment in the field, bringing health and well-being to thousands of families around the world.
Each of the components of our equipment is subjected to rigorous quality controls, which guarantees the highest quality and functionality.
Indalo Water is committed to the European and American Industry Codes of Medical Ethics and Water Treatment.
It has its own patents and certificates such as BPA, ISO 9001, CE certificates, among others.
For Indalo Water the most important thing is your health and well-being, we know that the quality of the water you consume and the proper functioning of the Indalo equipment is important to you, our customer service and technical service staff are trained and willing to help you with your questions or requests for services:
- Facilities.
- Removals. Reinstallations at a new address.
- Guarantee.
- Video calls. For remote assistance.
- Replacement purchases and shipments.
- Financing.
- Shopping.
Indalo Water’s Customer Service and Technical Service hours of operation are Monday through Friday, from 9:00 am to 5:00 pm (US Eastern Time).
Phone: 1-800-835-1967
At Indalo Water we are committed to projects that generate a benefit for the community.
This is why we dedicate part of our income to water treatment projects, which bring drinking water to populations in different parts of Latin America.
Our incredible team are here for you
Nicole Williams
Company Director
"Profit in business comes from repeat customers; customers that boast about your product and outstanding service"
Bjorn Gunnarson
Head of Design
"Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends work with you."
Charlotte Banks
Research & Development
"You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer focus can’t be copied."
Sam Gallagher
Customer Support
"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."
A Passion for Better Water. A Commitment to Better Living.
At Indalo, we believe water deserves more than a one-size-fits-all solution.
For more than two decades, our mission has been to help families and businesses enjoy better water through thoughtful engineering, professional guidance, and personalized service.
Every recommendation begins with understanding. installation is completed with care. customer relationship is built to last.
Water is part of every home.
It supports daily routines, brings families together around the table, and plays a quiet but essential role in everyday life.
That simple idea has inspired Indalo since its beginnings.
Over the years, our commitment has remained the same:
To provide reliable water treatment solutions backed by professional expertise, quality products, and exceptional customer care.
Today, that philosophy continues to guide everything we do—from the first water analysis to long-term maintenance and support.
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Experience You Can Rely On More than two decades dedicated to water treatment solutions and continuous innovation.
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Personalized Recommendations Every property has unique water characteristics.
Our process begins by understanding your water before recommending a solution. -
Professional Installation & Support Our trained specialists help ensure every system is installed correctly and supported throughout its life cycle.
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A Long-Term Relationship Our commitment extends beyond installation.
Maintenance, replacement filters, technical support, and customer care remain part of the Indalo experience.
Better Water Begins with Understanding.
Technology is important.
Experience matters.
But neither replaces listening.
Every recommendation should be based on your water, your home, and your goals.
That belief shapes every consultation, every installation, and every customer relationship.
Thinking Beyond Today
Improving water quality is also an opportunity to reduce reliance on single-use plastic bottles and encourage more sustainable daily habits.
At Indalo, we believe that caring for your home and caring for the environment can go hand in hand.
Our goal is to provide solutions that support both.
Our Promise to Every Customer
We promise to:
- Listen before recommending.
- Explain before installing.
- Support after installation.
- Continue earning your trust over time.
Because great service doesn’t end when the system is installed.
It begins there.
"We're not here to sell the same system to every customer. We're here to help every customer find the right solution."
Jesus J.J. Solis (Indalo Water LLC CEO )
Every Home Has a Story.
We’re proud to have helped families and businesses improve the way they experience water.
